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Orders & Delivery
Yes, if the total amount of your order is more than €50, standard delivery is free.
Yes. Log on to My Account, then go to your Address Book. You will be able to add another address there.
When you go to the basket you will find a box where you can fill in you discount code. After applying the discount code click on 'Activate voucher'. The discount is now applied to your order.
We accept online payments via VISA, MasterCard, PayPal and Maesto.
Once your parcel is dispatched you will receive an email confirming this showing a parcel/shipping number.
It might take up to 24 hours for a tracking number to be assigned to your order, depending on when you placed the order and the availability of the products you selected.
You can use this tracking number on the DHL website to track your parcel.
Drinks
On average, there is no more caffeine in a Lungo than in an Espresso. The amount of caffeine in our Espresso and Lungo capsules varies between 50 and 75mg per drink. This figure depends on the quantity of coffee contained in the capsule, the quantity of Robusta used in the blend (Robusta contains higher levels of caffeine than Arabica) and natural fluctuations in the coffee according to the season (however, this has a limited effect)
No, the capsules work in the same way as other capsules compatible with Nespresso®* machines. Simply place the capsule in the opening of the machine and follow the instructions for the machine.
To ensure an optimal storage for all our capsules on the online shop, we carefully plan our stock from our warehouse to delivery. Our commitment to our customers is to always guarantee a minimum life of 40 days upon delivery to your home.
Please refer to the information on the external Serenco Capsule packaging for a best before date.
Serenco has capsules specifically designed to be used with Nespresso®* coffee machines.
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